Privacy Policy

Credentialing Agent

Headway

www.headway.co

Collected Personal Data

Your privacy and confidentiality are of the utmost importance. This statement explains how data is collected, used, stored, and protected in compliance with applicable laws and ethical standards.

Data Collected

I may collect the following personal information to provide you with the highest quality of care:

• Contact Information: Name, address, phone number, email address.
• Demographic Information: Date of birth, gender, emergency contact details.
• Health Information: Medical history, mental health history, therapy goals, and any information shared during sessions.
• Insurance/Billing Information: Insurance provider details, policy numbers, and payment information.
• Communication Records: Emails, voicemails, or other forms of communication with my office.

Data Storage and Security

I use secure, encrypted systems to store your personal information. Access is restricted to authorized personnel who require it to perform their duties. Measures such as password protection, firewalls, and encryption are employed to ensure your data’s safety.

Sharing Your Information

Your personal data will only be shared under the following circumstances:

• With your written consent to coordinate care with other healthcare providers.
• With insurance companies for billing purposes, as required.
• When legally mandated (e.g., court orders, mandatory reporting of abuse, or threats of harm).

Your Rights

You have the right to:

• Access, correct, or request the deletion of your personal information, subject to legal and ethical limitations.
• Withdraw consent for data collection or sharing, except where mandatory by law.
• Request a copy of your records (fees may apply as permitted by law).

Questions or Concerns

If you have any questions about this statement or your personal data, please contact me at: edouard@enduretllc.com

By engaging in services with Edouard N Duret LLC, you acknowledge that you understand and agree to this Collected Personal Data Statement. Your trust is the foundation of my work, and I am committed to protecting your information with care and diligence.

Purpose of collecting data

Your personal data is collected to:

• Facilitate therapy sessions and develop appropriate treatment plans.
• Schedule and manage appointments.
• Process insurance claims and payments.
• Communicate important updates, reminders, or changes.
• Comply with legal and regulatory obligations.